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Support

Get help

Email nathanbynumrfp@gmail.com with what happened, the page you were on and your device. Nathan reads every message and usually answers within a couple of days.

Do I need an account?

No. The guide, the map, Events, routes and tours work without one. Sign in with Apple, Google or email to check places off, plan a day, save your own places or go on a Trip.

Can I use a tour without signal?

Yes. While you have signal, open the tour, route or Trip and tap Save for offline. Its stories, photos and narration stay on your phone. The map needs signal.

Something about a place is wrong

Open the place and tap Report a problem. Pick what is wrong, like closed or wrong hours, and Nathan will fix it.

A post on a Trip bothers me

Tap the three dots on the post. Report post sends it to Nathan and hides it for you right away. Block hides that person's posts and check offs on every Trip. The Community rules say what is not allowed.

Delete your account

Open Profile and tap Delete account at the bottom. It removes your account and what you saved. The privacy policy has the details, or email nathanbynumrfp@gmail.com and we will do it for you.